When a prayer request or private chat request is initiated, we added an audible notification so Hosts can more easily connect with attenders.
New Prayer Request and Private Chat Invite Sounds
Language Support for Burmese, Zawgyi
Burmese and Zawgyi have been added as supported and localized languages for attenders and Hosts.
Salvation Moment Updates
To add some flexibility for churches in the platform, Admins now have the ability to choose between a localized Salvation Moment or the brand-new customized Salvation Moment.
What's the difference between the two?
The localized Salvation Moment provides preset call-to-action text and preset response text that cannot be changed in order to automatically translate to a User's language based off of their geographic region.
When you customize the Salvation Moment, you have the choice to input your own prompt and response text.
More Reactions! 👏 🙌
To provide additional opportunities for your attenders to easily engage with your Service, we've added more reactions! Hosts and attenders now have two additional options—"clap" hands and "praise" hands—to react to content during your Service.
Sign Up Moment
We know following up with attenders is an important part of doing ministry online. To help your church create follow-up opportunities, we released the Sign Up Moment. This Moment encourages your attenders to create an account for your church online services.
Here's how it works: If an attender enters a chat name but doesn't create an account, they'll personally be prompted through the Sign Up Moment to create an account. The Sign Up Moment only appears to that individual, meaning all other attenders will not see it in their chat feed. Also, unlike other Moments, this Moment doesn't require configuration by an admin—it appears automatically.
To increase the likelihood of a guest signing up for an account at your church, guests will now have access to create a profile by selecting their profile button next to the chat input.
Guests can sign up for an account if they have not yet provided a chat name, and the profile button will temporarily display in a neutral state.
If a guest provides a chat name, their profile button will change colors and expose the first letter of their chat name. Similarly, if a User has an account but no profile photo uploaded, the profile button will change from the neutral state to a new color and expose the first letter of their chat name.
If a User has an account and has uploaded a profile photo, the profile button will appear with the profile photo.
With the intention of increasing engagement, and to increase the likelihood of guests interacting with Moments during your Service, we have changed the appearance of Moments to make them more prominent when posted.
Get the Christmas Online Playbook
From shopping to charitable giving to watching a digital fireplace glow, technology is very much a part of your attenders Christmas experience.
To help your church prepare for your online Christmas services this year, we've created a Christmas Online Playbook to help you build a digital strategy for your church—deciding things like how to invite attenders to your online experience, how to engage families, how to equip your volunteers, and much more.
Just like you welcome people in your physical building, it's important to welcome guests to your church online experience. A new welcome banner has been added to encourage guests to create an account—allowing them to better connect with other Users during your Service and providing a way for your church to follow up with more attenders after your Service.
If a User is not signed in to their account, the welcome banner will appear when they attend your service. Users will have the option to "Sign Up" or "Log In" to an account, as well as the ability to dismiss the welcome banner.
If a User is already signed in to their account, the welcome banner will not appear.
To help you follow up with guests after each Service, Admins can now export Users from Church Online Platform into a CSV file.
Go into the Admin and click "Users"
Select “Export Users" to download a list of users in the CSV file format
Note: This export will not reveal the password for users—only their Nickname, Full Name (if provided), Email, Role, Identifier, Joined date, and Last Login date.